1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
a small text file placed on your computer or device by Our Site when you visit certain parts of
Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our
Site are set out below; and
"Cookie Law" means the relevant parts of the Privacy and
Electronic Communications (EC Directive) Regulations 2003; 2. What Does This Policy Cover?
websites. Please note that we have no control over how your data is collected, stored, or used
by other websites and we advise you to check the privacy policies of any such websites before
providing any data to them. 3. What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the
"GDPR") as 'any information relating to an identifiable person who can be directly or indirectly
identified in particular by reference to an identifier'.
Personal data is, in simpler
terms, any information about you that enables you to be identified. Personal data covers obvious
information such as your name and contact details, but it also covers less obvious information
such as identification numbers, electronic location data, and other online identifiers.
4. What Are My Rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
5. What Data Do We Collect?
- The right to be informed about our collection and use of your personal data. This
us to find out more or to ask any questions using the details provided below.
- The right to access the personal data we hold about you.
- The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of
any of your personal data that we have.
- The right to restrict (i.e. prevent) the processing of your personal data.
- The right to object to us using your personal data for a particular purpose or
- The right to data portability. This means that, if you have provided personal data to us
directly, we are using it with your consent or for the performance of a contract, and
that data is processed using automated means, you can ask us for a copy of that personal
data to re-use with another service or business in many cases.
- Rights relating to automated decision-making and profiling. We do not use your personal
data in this way.
Depending upon your case, we may collect some or all of the following personal and non-personal
6. How Do You Use My Personal Data?
- Date of birth;
- Email address;
- Telephone number;
- Business name;
- Job title;
- Payment information;
- Other personal information as required for performance of our services.
Under the GDPR, we must always have a lawful basis for using personal data. This may be because
the data is necessary for our performance of a contract with you, because you have consented to
our use of your personal data, or because it is in our legitimate business interests to use it.
Your personal data may be used for the following purposes:
- Supplying our services to you. Your personal details are required in order for us to
enter into a contract with you.
- Personalising and tailoring our products and services for you.
- Communicating with you. This may include responding to emails or calls from you.
- Supplying you with information by email or post that you have opted-in to (you may
unsubscribe or opt-out at any time)
With your permission and/or where permitted by law, we may also use your personal data for
marketing purposes, which may include contacting you by email or telephone or text message or
post with information, news, and offers on our services. You will not be sent any unlawful
marketing or spam. We will always work to fully protect your rights and comply with our
obligations under the GDPR and the Privacy and Electronic Communications (EC Directive)
Regulations 2003, and you will always have the opportunity to opt-out. 7. How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s)
for which it was first collected. 8. How and Where Do You Store or Transfer My Personal Data?
We will store or transfer your personal data in the UK. This means that it will be fully
protected under the GDPR.
On occasions it might be required to transfer your personal
data within the European Economic Area (the "EEA"). The EEA consists of all EU member states,
plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully
protected under the GDPR or to equivalent standards by law.
We might also be required
to transfer some or all of your personal data in countries that are not part of the European
Economic Area (the "EEA" consists of all EU member states, plus Norway, Iceland, and
Liechtenstein). These are known as "third countries" and may not have data protection laws that
are as strong as those in the UK and/or the EEA. This means that we will take additional steps
in order to ensure that your personal data is treated just as safely and securely as it would be
within the UK and under the GDPR as follows.
We share your data within the group of
companies of which we are a part. Where this involves the transfer of personal data outside the
EEA, our group ensures that personal data is protected by requiring all companies within the
group to follow the same rules with respect to personal data usage. 9. Can I Withhold Information?
You may access Our Site without providing any personal data at all. However, to use all features
and functions available on Our Site you may be required to submit or allow for the collection of
certain data. 10. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that
personal data and for a copy of it (where any such personal data is held). This is known as a
"subject access request".
All subject access requests should be made in writing and
sent to the email or postal addresses.
There is not normally any charge for a subject
access request. If your request is 'manifestly unfounded or excessive' (for example, if you make
repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 30 days. Normally, we aim to provide a
complete response, including a copy of your personal data within that time. In some cases,
however, particularly if your request is more complex, more time may be required up to a maximum
of three months from the date we receive your request. You will be kept fully informed of our
Site may place and access certain first-party Cookies on your computer or device. First-party
and improve your experience of Our Site and to provide and improve our services. We have
carefully chosen these Cookies and have taken steps to ensure that your privacy and personal
data is protected and respected at all times.
All Cookies used by and on Our Site are used
in accordance with current Cookie Law.
Before Cookies are placed on your computer or
device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your
consent to the placing of Cookies you are enabling us to provide the best possible experience
and service to you. You may, if you wish, deny consent to the placing of Cookies; however
certain features of Our Site may not function fully or as intended. 12. How Do I Contact You?
contact us about anything to do with your personal data and data protection, including to make a
subject access request, please use the following details:
Email address: email@example.com
We may change this Privacy Notice from time to time. This may be necessary, for example, if the
law changes, or if we change our business in a way that affects personal data
Any changes will be immediately posted on Our Site and you will be deemed
alterations. We recommend that you check this page regularly to keep up-to-date.